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Wheeling Employees Reach Safety Milestone

From left: Rita Kramer, DueWayne Crow, Steven Anderson, Barb Beyser, Joanne Chedester, Guy Rayl, Angel Bretz, Zach King, Christina Harper, Jim Hill and Joe Shutek.

(Story by Joelle Connors)

In an incredible display of dedication to the company’s safety culture, the Wheeling customer design department set a new benchmark for its team: On March 1, the group celebrated 7,000 days with Zero Harm.

How long is 7,000 days?

To put the team’s achievement into perspective, 7,000 days is a little more than 19 years. The last time the team experienced any safety challenges, Bill Clinton was President, Saving Private Ryan won a Golden Globe, John Elway was Super Bowl MVP, and this year’s college freshmen were born. Wheeling Technician Steven Anderson is the youngest person in the work group. He was in first grade the last time there was a safety incident.

The Customer Design Department is comprised of technicians, work schedulers, right-of-way, admins, and engineering. Each day they work with a variety of customer-related inquiries and issues. From design-build to repairs and from right-of-way to storm work, the group is like the engine room in a train. They work together to find solutions and to help keep customers moving forward.

Wheeling Customer Design Team

  • Customer Service and Distribution Manager: Jim Hill
  • Engineer: Zach King
  • Technicians: Joe Shutek, Christina Harper, Guy Rayl, Angel Bretz, and Steven Anderson
  • Right-Of-Way: DueWayne Crow
  • Admins: Barb Beyser and Rita Kramer
  • Work Scheduler: Joanne Chedester

Shutek, Beyser, Crow and Chedester have been part of the team the entire 19 years. Bretz and Rayl just returned from helping with storm recovery in the Roanoke Valley.

When asked about the team’s safety achievement, they described their keys to success.

  • Great planning leads to great execution. Whether you’re planning a line or backing your vehicle, always have a plan in place for the task at hand.
  • Look out for others.  To avoid injuries and accidents, always be on the lookout for potential hazards and make others around you aware of them. Often times, the greatest obstacles are the ones we don’t see until it’s too late.
  • Great leadership and a positive safety culture. Many of the employees in our work group are younger. With mentoring and by building on the existing safety culture, we’ve been able to maintain the high safety standards of our group.

Obituaries

AEP River Transportation Division

Ruth Simmons, 98, retired, River Transportation Division, died February 7.

AEP Service Corporation

Juan Castro, 97, retired, Rockefeller Center, died April 6, 2015.

Paul Lashley, 73, retired, Central Operations Center, died February 7.

Marsha Thorla, 66, Central Operations Center, died December 27.

Appalachian Power Company

Carl Bierlein, 80, retired, Amos Plant, died November 15, 2015.

Daniel Casey, 71, Sporn Plant, died February 5.

Harley Dove, 87, retired, John W. Vaughan Center, died February 11.

Orvan Hammon Jr., 79, retired, North Charleston Service Center, died February 13.

Randall Odell, 77, retired, Abingdon Transmission Building, died February 6.

Robbie Sink, 97, retired, Roanoke Main Office, died January 15.

Laurel Webb, 69, retired, Hurricane Call Center, died April 21, 2016.

Columbus Southern Power Company

Shirley James, 81, retired, 850 Tech Center, died January 31.

R.M. Wiens, 94, retired, 850 Tech Center, died November 2, 2017.

Adam Zullig, 36, Grandview Service Center, died February 20.

Indiana Michigan Power Company

Richard Johnson, 91, retired, One Summit Square, died January 12.

James Thies, 72, Tanners Creek Plant, died January 28.

Wayne Wilcox, 79, Three Rivers Service Center, died February 12.

Ohio Power Company

James Bosner, 79, retired, Muskingum River Plant, died February 8.

Howard Boyer, 88, retired, Lancaster Office Building, died February 1.

Donald Lautzenheiser, 92, retired, Canton Eastern Regional Office, died February 9.

George Loker, 94, retired, Kammer Plant, died February 8.

Jerry Matheny, 78, Portsmouth Service Center, died February 8.

David Peterson, 69, Gavin Plant, died January 29.

Donald Roach, 83, retired, Southern Ohio Coal Company, died February 3.

David Wigal, 71, retired, Cardinal Plant, died February 21.

Public Service Company of Oklahoma

Ernest Busby Jr., 86, retired, Tulsa General Office, died March 19, 2016.

John Tharp, 88, retired, Tulsa General Office, died April 17, 2016.

Southwestern Electric Power Company

Roy Cox, 80, retired, Pirkey Fuels, died January 11.

James Cochran, 86, retired, Shreveport General Office, died February 20.

John Johnson, 80, retired, Shreveport General Office, died February 17.

Texas Central

Carole Grimm, 83, retired, Corpus Christi Office, died February 7.

Texas North

Richard Hartnett, 80, retired, Abilene General Office, died February 3.

February Retirements

AEP Ohio

Darlene Homer, Chillicothe Station and Meter, retired February 23 after 10 years of service.

John Minor, Wheeling Service Center, retired February 19 after 32 years of service.

William Mitchell, Newark Service Building, retired February 10 after 40 years of service.

Jo Ellen Moore, Central Operations Center, retired February 15 after 32 years of service.

Dwight Parrish, Canton Eastern Regional Office, retired February 1 after 38 years of service.

AEP River Transportation Division

Daniel Elder, River Transportation Division, retired February 1 after 41 years of service.

Lowell Rogers, River Transportation Division, retired February 1 after 32 years of service.

Charles Zetka, River Transportation Division, retired February 1 after 10 years of service.

AEP Service Corporation

Robert Burns, John E. Dolan Lab, retired February 17 after 30 years of service.

Jo Coner, AEP Headquarters, retired February 24 after 14 years of service.

Michael Evarts, AEP Headquarters, retired February 16 after 33 years of service.

Ruthann Hannigan, AEP Headquarters, retired February 3 after 32 years of service.

Harold Kubasek, AEP Headquarters, retired February 3 after 11 years of service.

Pamela Nethers, AEP Headquarters, retired February 1 after 23 years of service.

Elaine Powers, AEP Headquarters, retired February 3 after 17 years of service.

Janice Thompson, AEP Headquarters, retired February 3 after 10 years of service.

AEP Texas

Sammy Flores, Abilene Distribution, retired February 1 after 38 years of service.

Michael Howell, Victoria Service Center, retired February 17 after 36 years of service.

John Salgado, Alpine Office, retired February 24 after 33 years of service.

Michael Weil, Corpus Christi Office, retired February 28 after 31 years of service.

Appalachian Power Company

Terry Damron, Huntington Service Center, retired February 22 after 38 years of service.

Dawn Fesler, Lynchburg Service Center, retired February 10 after 38 years of service.

Steve Flack, John W. Vaughan Center, retired February 28 after 20 years of service.

George Gilmer, Kingsport Service Center, retired February 1 after 36 years of service.

Jerry Tarver, Glasgow Service Center, retired February 10 after 39 years of service.

Generation

Daniel Bennett, Cardinal Plant, retired February 1 after 29 years of service.

Keith Birdwell, Dolet Hills Lignite Mine, retired February 14 after 19 years of service.

Eric Blamer, Cook Nuclear Plant, retired February 10 after 26 years of service.

Lisa Goodrich, Cardinal Plant, retired February 1 after 38 years of service.

Harvey Hamm Jr., Welsh Plant, retired February 1 after 40 years of service.

Brad Jones, AEP Hydros, retired February 28 after 39 years of service.

Daniel Kleimola, Cook Nuclear Plant, retired February 24 after 17 years of service.

Jerry McCain, Welsh Plant, retired February 24 after 37 years of service.

Jackie McClenan, Welsh Plant, retired February 24 after 40 years of service.

Jay Millward, Conesville Plant, retired February 17 after 38 years of service.

Daniel Mongold, Northeastern Station 3&4, retired February 1 after 35 years of service.

Malcolm Platt, Riverside Station, retired February 20 after 40 years of service.

Gary Rahn, Conesville Plant, retired February 17 after 28 years of service.

George Valentine, Rockport Plant, retired February 7 after 37 years of service.

Eldon Ware, Harry D. Mattison Plant, retired February 1 after 45 years of service.

Jay Wharton, Mitchell Plant, retired February 10 after 31 years of service.

Richard Yates Jr., Amos Plant, retired February 10 after 23 years of service.

Indiana Michigan Power Company

Debra Compagnone, One Summit Square, retired February 16 after 29 years of service.

Charles Lacy Jr., One Summit Square, retired February 1 after 40 years of service.

Travis Smith, Baer Field Service Center, retired February 14 after 39 years of service.

Kentucky Power Company

William Bettinazzi, Hazard Service Center, retired February 1 after 32 years of service.

James Stidham, Whitesburg Office, retired February 1 after 34 years of service.

Public Service Company of Oklahoma

Robert Laramie Jr., Barnsdall Office, retired February 17 after 29 years of service.

Greg Smith, Mid Metro Office, retired February 10 after 40 years of service.

Jackie Sroufe, Northern Division Operations Center, retired February 1 after 23 years of service.

Patty Thompson, Tulsa General Office, retired February 3 after 23 years of service.

Kathy Walters, Alsuma Meter and Substation, retired February  6 after 10 years of service.

Transmission

Roger Bell, Tulsa Transmission Office, retired February 13 after 39 years of service.

Vickie Webb, Mound Street Service Center, retired February 1 after 20 years of service.

 

 

Credits Count STEM Education Initiative Continues Expansion

AEP CEO Nick Akins addresses students at Eastmoor Academy in Columbus.

(Story by Barry Schumann)

Columbus’ Eastmoor Academy became the latest in a select group of high schools to offer students the opportunity to prepare for a STEM career and earn college credit while still in high school under the AEP Foundation’s Credits CountSM umbrella.

Credits Count was created to fulfill AEP Chairman, President and CEO Nick Akins’ vision of helping under-served students explore and pursue science, technology, engineering and mathematics careers starting in middle school and the chance to earn college credits toward a degree or credits toward a job-ready certificate while in high school. “We asked what could we do to make lives better for generations to come” and Credits Count was the result, Akins told students gathered at Eastmoor for the launch.

In 2017, Laredo Community College in Texas and BridgeValley Community and Technical College in West Virginia joined the Credits Count community.

The Credits Count program, funded by the AEP Foundation and carried out in partnership with local community colleges and public school districts, now operates in all seven AEP operating companies:

  • AEP Ohio — Columbus State Community College and Columbus City Schools, launched in 2014.
  • AEP Texas – Laredo Community College and Laredo Independent School District, launched in 2017.
  • Appalachian Power – BridgeValley Community Technical College and Kanawha County Schools, launched in 2017.
  • Indiana Michigan Power – IVY Tech and Marion Community Schools, launched in 2016.
  • Kentucky Power – Ashland Community and Technical College and Lawrence County Schools, launched in 2015.
  • PSO – Tulsa Community College and Tulsa Public Schools, launched in 2015.
  • SWEPCO – Bossier Parish Community College and Bossier Parish and Caddo Parish school districts, launched in 2014.

 

Through Credits Count, high school students are preparing for and experiencing college-level coursework as shown in Columbus City Schools. More than 650 Columbus City students have enrolled in dual enrollment courses. These students are on track to complete more than 2,300 college credits toward a certificate in a STEM-related career or a college degree.

“As you look at your career … make sure you think about the fundamentals – science, math, engineering and technology,” Akins told the students. “Credits Count gives you the opportunity to take certain courses and get dual enrollment.”  Completing those courses ensures “the foundation will be set” for success no matter what careers the students choose, he added.

Eastmoor became the fourth Columbus City Schools building to participate in the Credits Count program.

Making the Grade

(From left) Chris Cook, Kevin Crane and Clarence Belcher are based at the Bluefield Service Center, and were recently commended by a customer for their outstanding customer service.

(Story by Teresa Hall)

BLUEFIELD, W.Va. — A West Virginia customer’s recent email to the company proves that good customer service does not go unnoticed, and may actually be followed with a reward.

In the message, George Mosko expressed his sincere appreciation to the Appalachian Power employees who responded to his Mercer County home after he called to report a partial power outage.

Mosko wrote, “We were very impressed with your prompt customer service on February 17.

“You can be proud of your employees as these individuals displayed unsurpassed professionalism and courtesy. Kevin Crane, Clarence Belcher and Chris Cook were very prompt in correcting our situation and the response time was within 30 minutes after we made the initial call.”

Mosko added, “Be assured that this type of service is unique in today’s competitive world and you can be proud that you have made the grade in excellent human resource decision making.”

The employees’ excellent customer service was rewarded with the email, which was passed from the Customer Solutions Center to distribution management.

“It’s not too often we receive these,” said Leon Lilly, distribution system supervisor, who received a copy of the message. “This is a nice compliment. Good job!!”

PSO Named a 2017 Residential Customer Champion in Report

Employees who attended Tuesday’s presentation of the 2017 Residential Customer Champion award are, front row, from left, Steve Baker, Chuck Diggins, John Harper, Stuart Solomon, Scott Ritz, K.C. Boyce (Senior Product Director-Cogent/MSI), Brandon Sirman, and Jeff Brown. Middle row, Christi Lee, Chris Woodard, Lisa Million, April Wind, Ashley Nolte, Tamara Brown, and Clay Holsinger. Back row, Dennis Hagy, Brandon Irving, Eric Harris, Lisa Puyear, Cathy Sullivan, Devon Whitehouse, Mary Jackson, Matt Neal, Laquisha Epps, Brad Hatfield, Stephanie Johnson, James Bulcroft, and Roger Worth.

(Story by Ed Bettinger)

The efforts of employees across Public Service Company of Oklahoma (PSO) to provide reliable electric service and superior customer service are being recognized by our customers across Oklahoma as reflected in findings by Cogent Reports/MSI, leading to PSO’s being named a 2017 Residential Customer Champion.

“It is an honor to be listed as a Customer Champion along with some of the top utilities in the country,” said Scott Ritz, Director-PSO Customer Services and Marketing. “But it is even more satisfying knowing that our customers recognize the effort we put forward to provide them with highly reliable electricity and customer service to support their ever-changing needs.”

In a news release about PSO’s receiving the award, Chris Oberle, Senior Vice President-Market Strategies International, said, “The bottom line is that Customer Champions are superior at profitably managing their customer operations and marketing efforts. These utilities also lead on industry innovation and building the new energy economy.”

Cogent Reports surveyed almost 60,000 customers from the 128 largest U.S. utility companies. The Customer Champion distinction was given to 17 electric-only utilities plus 32 other natural gas and gas-electric combination utilities. In a news release, Market Strategies noted that those named Customer Champions rate higher than industry peers on being well-managed companies.

Making an Impact in Puerto Rico

 

AEP CEO Nick Akins (far right) visits with workers in Puerto Rico during restoration efforts.

(Story by Bailey Cultice)

COLUMBUS, OH and CAGUAS, Puerto Rico – It’s a changing of the guard for AEP employees in Puerto Rico. The first deployment of employees has returned home as the second group of employees has landed in San Juan.

About 40 employees from AEP Ohio, Indiana Michigan Power, Kentucky Power and Appalachian Power will spend the next month working to restore power to customers. Crews are based in the Caguas region, about 20 miles south of San Juan.

A group of senior AEP leaders, led by  Nick Akins, chairman, president and chief executive officer, visited employees at the staging area in Caguas on Feb. 23. The group of leaders also included Lisa Barton, executive vice president, Transmission; Paul Chodak, executive vice president, Utilities; Tom Kirkpatrick, vice president, Customer and Distribution Services; and Natalie McCord, vice president, Safety and Health.

“I always say this is a lineman’s finest hour and it is. I’m really proud of you and everyone back home is as well,” said Akins. “There’s no question you’re getting support from all 18,000 employees back home.”

Akins talked with employees about the challenges they’ve faced while working on the island. The Caguas region is located near the base of the rainforest and is lush with  vegetation. In some cases, crews have had to clear months of overgrowth from downed wires and poles before they can start work. Extra safety precautions have been taken, such as working in pairs. The additional safeguards have made a difference.

“This team, since they’ve been here, has been at Zero Harm. It’s incredible when you consider the traffic and the narrow mountain roads. We’ve had no injuries or switching errors. The crews have done an excellent job,” said Craig Harland, manager – distribution services, SWEPCO. Harland leads one of AEP’s Incident Management Teams (IMT) and is the deputy regional coordinator for the Caguas region.

According to the Edison Electric Institute (EEI), power has been restored to nearly 85 percent of customers on the island. Now, they expect the restoration effort to become more challenging as crews move away from urban centers to rural areas in more mountainous areas that are more difficult to access and that sustained more damage.

AEP Ohio’s Williams Wins 2018 Chairman’s Award for ‘Inspiring Efficiency’

Jon Williams (left) receives his Inspiring Efficiency Award from MEEA Board Chairman Jim Jerozal.

(Story by Scott Fuller)

The Midwest Energy Efficiency Alliance (MEEA) recently announced winners of its 14th annual Inspiring Efficiency Awards, which honor leaders who have delivered groundbreaking advancements in energy efficiency. Jon Williams, AEP Ohio’s director of Distribution Technology & Innovation, was given the 2018 Chairman’s Award for his exemplary industry leadership and support of MEEA throughout the organization’s history.

Williams oversees energy efficiency and demand-response projects for AEP Ohio, including the design, development and implementation of the company’s energy efficiency and peak demand-reduction programs. He also is responsible for developing new “smart” distribution-related technologies, projects and opportunities such as renewables, electric vehicles/charging, batteries and smart lighting.

“AEP Ohio and our customers have benefitted for many years from Jon’s drive and leadership to grow energy efficiency programs in Ohio,” said Marc Reitter, AEP Ohio vice president of Regulatory & Finance. “Under his direction, our programs have grown exponentially and our customers have saved millions of dollars from reduced energy usage. We are thrilled that he’s being honored with this year’s MEEA Chairman’s Award.”

Williams has more than 36 years of experience working with all classes of customers on energy-related issues, including energy efficiency, demand response, power quality, construction, rates and contracts. He served on MEEA’s board of directors for six years and supported the organization as a board officer for five years.

MEEA is a collaborative network advancing energy efficiency for sustainable economic development and environmental stewardship across its 13 Midwestern states. The organization recognized winners on February 8 during an awards ceremony as part of the Midwest Energy Solutions Conference in Chicago.

Obituaries

AEP River Transportation Division

Oden Austin, 91, retired, River Transportation Division, died January 31.

Freda Buchanan, 82, retired, River Transportation Division, died January 2.

Robert Posey, 64, AEP River Operations-Paducah, died December 25.

Earl Turner, 85, retired, River Transportation Division, died January 20.

Paul Werner, 72, AEP River Operations, died January 20.

AEP Service Corporation

O.W. Brockway, 86, retired, AEP Headquarters, died December 31.

John “Jack” Dunn, 88, retired, AEP Headquarters, died December 27.

David England Jr., 70, Renaissance Tower,  died January 2.

Charles Loring, 78, retired, Central Operations Center, died January 7.

George Pringle Jr., 91, retired, AEP Headquarters, died January 2.

Ronnie Tabler, 70, Home Worksite-Ohio, died January 13.

Richard Tarantelli, 86, retired, AEP Headquarters, died January 20.

Louisa Zollo, 84, retired, AEP Headquarters, died December 12.

Appalachian Power Company

Gene Canfield, 91, retired, Central Machine Shop, died January 17.

Michael Connor, 69, John W. Vaughan Center, died January 19.

James Davenport, 88, retired, Lynchburg Office, died January 19.

Marvin Dillard, 71, retired, Lynchburg Service Center, died January 7.

Leslie Erwin, 90, retired, Huntington Office, died December 28.

Ronnie Hale, 72, Kingsport Service Center, died January 10.

Larry Johnson, 76, retired, Sporn Plant, died January 27.

Gary Morris, 70, retired, Kanawha River Plant, died January 1.

Keith Pearson, 62, Sporn Plant, died January 12.

Harry Pickens, 90, retired, Sporn Plant, died December 17.

William Pritsch, 71, retired, Moundsville Service Center, died December 31.

Claude Young, 85, retired, North Charleston Service Center, died December 19.

Columbus Southern Power Company

Timothy Beard, 69, Mound Street Service Center, died November 15.

Gale Myers, 85, retired, Conesville Plant, died January 22.

Mildred Patterson, 77, retired, 850 Tech Center, died December 31.

Glenna Plymale, 80, retired, 850 Tech Center, died January 16.

Charles Schulz Jr., 83, retired, Columbus Southwest Service Center, died December 20.

Indiana Michigan Power Company

Agnes Beckmann, 95, retired, Cook Nuclear Plant, died January 2.

Oscar Gallay, 87, retired Elkhart Service Center, died December 30.

Lucille Harrell, 93, retired, Marion Office, died January 28.

Thomas Larson, 92, retired, South Bend Service Center, died January 20.

Elton Powell, 92, retired, Three Rivers Service Center, died January 7.

Frank Smole, 69, Elkhart Service Center, died January 25.

Diana Sweat, 69, Rockport Plant, died January 3.

Joan Veitch, 92, retired, One Summit Square, died December 31.

Kentucky Power Company

Jack Pauley, 84, retired, Robert E. Matthews Service Center, died January 23.

Samuel Wilson, 73, retired, Robert E. Matthews Service Center, died January 25.

Ohio Power Company

Richard Alley, 74, retired, Newark Service Building, died January 6.

James Bumpus, 78, retired, Central Ohio Coal Company, died January 3.

Louis Campbell, 87, retired, Kammer Plant, died November 24.

Robert Davis, 80, retired, Central Ohio Coal Company, died January 8.

Richard Edwards, 89, retired, Van Wert Service Center, died January 27.

James Foley, 80, retired, Canton Eastern Regional Office, died January 18.

Raymond Haga, 75, retired, Gavin Plant, died December 22.

Teddy Hayes, 91, retired, Muskingum River Plant, died December 19.

Daniel Holmes, 66, Kammer Plant, died January 28.

Norma Klein, 97, retired, Canton Eastern Regional Office, died January 9.

William Lyon, 92, retired, Conesville Prep Plant, died January 21.

Richard Martin, 86, retired, East Liverpool Office Building, died December 30.

William Nudo, 88, retired, Canton Eastern Regional Office, died January 15.

James Rine, 75, retired, Mt. Vernon Service Building, died January 30.

Leon Sevigny, 87, retired, Lancaster Office Building, died January 29.

Melvin Swisher, 71, Gavin Plant, died January 16.

Doris Twyman, 86, retired, Mitchell Plant, died January 9.

William Weith Jr., 88, retired, Cardinal Plant, died December 30.

Public Service Company of Oklahoma

Charles Boston, 90, retired, Tulsa General Office, died December 28.

Elmuth Bruce Jr., 77, retired, Tulsa General Office, died December 22.

Jeanne Eubank, 90, retired, Tulsa General Office, died December 29.

Billy Martin, 69, Tulsa General Office, died January 2.

Mickey Scroggins, 76, Clinton Operations, died January 10.

Southwestern Electric Power Company

Floyd Burns, 88, retired, Shreveport General Office, died January 6.

Richard Porter Jr., 86, retired, Shreveport General Office, died November 20.

Howard Selph, 90 retired, Shreveport General Office, died January 24.

Texas Central

Willie Carter, 94, retired, Corpus Christi Office, died January 5.

M.G. Claflin, 80, retired, Corpus Christi Office, died December 29.

Kenneth Knox, 75, retired, Corpus Christi Office, died January 23.

Bruce Miller, 85, retired, Corpus Christi Office, died January 21.

Raquel Soto, 61, Corpus Christi Office, died December 29.

William Sparks, 80, retired, Corpus Christi Office, died November 19.

Milton Torno, 91, retired, Corpus Christi Office, died January 10.

Dennis Wallace Jr., 83, retired, Corpus Christi Office, died January 13.

Texas North

C.R. Davis, 89, retired, Abilene General Office, died October 8.

Teddy Hamilton, 77, retired, Oklaunion Power Plant, died November 15.

Bobby Heji, 72, Oak Creek Power Plant, died January 3.

January Retirements

AEP Ohio

Brad Hunt, Central Operations Center, retired January 16 after 11 years of service.

Scott Melroy, Fostoria Service Center, retired January 19 after 38 years of service.

Michael Stoll, Canton South Service Center, retired January 6 after 44 years of service.

Kenneth Tomblin Jr., Mound Street Service Center, retired January 1 after 29 years of service.

AEP River Transportation Division

David Wilcoxen, River Transportation Division, retired January 10 after 40 years of service.

AEP Service Corporation

Robert Bible, AEP Headquarters, retired January 27 after 12 years of service.

Mark Pyle, AEP Headquarters, retired January 27 after30 years of service.

Barbara Radous, AEP Headquarters, retired January 3 after 16 years of service.

Katherine Walker, AEP Headquarters, retired January 3 after 32 years of service.

AEP Texas

Clyde Linahan, Abilene Distribution, retired January 6 after 44 years of service.

Kathy Sayles, Abilene Distribution, retired January 13 after 37 years of service.

Appalachian Power Company

Gregory Holland, Roanoke Main Office, retired January 17 after 35 years of service.

Eddie Spence, Bluefield (W.Va.) Service Center, retired January 1 after 34 years of service.

Generation

Norma Bechtol, Conesville Plant, retired January 6 after 12 years of service.

Ricky Chafin, Clinch River Plant, retired January 27 after 35 years of service.

John Farley, Riverside Station, retired January 4 after 37 years of service.

William Hannah, Cook Nuclear Plant, retired January 5 after 31 years of service.

George Jessee, Clinch River Plant, retired January 13 after 34 years of service.

Dale Koern, Cook Nuclear Plant, retired January 6 after 26 years of service.

Norma McDannell, Cook Nuclear Plant, retired January 10 after 19 years of service.

Richard Skeen, Mountaineer Plant, retired January 5 after 34 years of service.

Thomas Valerio, Cardinal Plant, retired January 1 after 41 years of service.

Sharon West, Rockport Plant, retired January 6 after 28 years of service.

Donald Wilson, Big Sandy Plant, retired January 12 after 36 years of service.

Indiana Michigan Power Company

Irving Thomas, Northeast Service Center, retired January 3 after 27 years of service.

Public Service Company of Oklahoma

Robert Clark, Tulsa General Office, retired January 27 after 37 years of service.

Thomas Hankins, Tulsa General Office, retired January 6 after 43 years of service.

Barbara Kennedy, Vinita Service Center, retired January 13 after 10 years of service.

Thomas Paulk, Chickasha Service Center, retired January 20 after 40 years of service.

Mikel Revels, Energy Control Center, retired January 1 after 34 years of service.

David Walker, Mid Metro Office, retired January 6 after 39 years of service.

Oliver Watts, Tulsa General Office, retired January 8 after 32 years of service.

Southwestern Electric Power Company

Bryan Matthews, Longview Operations, retired January 13 after 34 years of service.

Ozell Terrell Jr., Dolet Hills Lignite Mine, retired January 5 after 24 years of service.

Robbie Wyatt, Shreveport General Office, retired January 5 after 42 years of service.