Benefits

Summary Plan Descriptions – 2016 Plans

2016_AEP_Medical_Plan_SPD_-_HRA_Option

Plan – Vendor Contact – Number / Website Address

Medical (Over Age 65) – Aetna 1-855-527-2452 www.aetna.com

Medical (Under Age 65) – Quantum Health, 1-877-324-3032, aepmyqhealth.com

Behavioral Health – Quantum Health, 1-877-324-3032, aepmyqhealth.com

Prescription Drug (AEP Medicare Dependent Plan Dependents Under age 65) 1-866-208-5184, optumrx.com

Prescription Drug (All Retirees & Dependents Age 65+) – Optum Rx 1-866-215-5803 , optumrx.com

Dental – Aetna 1-800-243-1809 www.aetna.com

Vision – EyeMed 1-866-723-0513 www.eyemedvisioncare.com

Remote Access to Physician (Under Age 65 Retirees Only) – 1-888-548-3432 (1-888-LiveHealth) or www.livehealthonline.com

Life Insurance – Securian (Formerly Minnesota Life Insurance Company) www.securian.com

Long-Term Care – Prudential 1-800-732-0416 No website available

Auto & Home – Farmers Group Select 1-800-438-6381 www.metlife.com/mybenefits

Pet Insurance – MetLife 1-800-438-6388 www.metlife.com/mybenefits

Retirement – AEP Benefits Center, 1-888-237-2363, select option 1, then option 5.

Retirement Savings – Empower Retirement 1-877-237-4015 www.AEP401k.com

Health Savings Account – Health Equity 1-866-346-5800 www.healthequity.com/aep

Mortgage Program – SIRVA 1-800-531-3837 www.sirvamortgage.com/aep

AEP Stock – AEP Investor Relations 1-800-237-2667 www.AEP.com

Savings Bonds – National Bond & Trust 1-800-426-9314 www.nbtco.com

Should you have any questions about the content or need human resources assistance, please contact:

AEP Benefits Center (After 7/1/2019 — http://www.aepbenefits.com), P.O. Box 622, Des Moines, IA 50306-0622; Toll-Free Telephone: 1-888-237-2363.

Note: This is a list of possible provider contact information. It does not imply that you are a participant of each plan.

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