Benefits

AEP Benefit Resources 2015 Annual Enrollment Guides

Summary Plan Descriptions – 2016 Plans

2016_AEP_Medical_Plan_SPD_-_HRA_Option

Plan – Vendor Contact – Number / Website Address

Medical – Aetna Medical and Health Savings Account 1-800-243-1809 www.aetna.com

Medical – Anthem Lumenos HRA 1-877-585-9572 www.anthem.com

Medical – FirstCare HMO 1-800-884-4901 www.firstcare.com

Behavioral Health – Magellan Behavioral Health 1-877-705-4357 www.magellanhealth.com/member

(Under Age 65 Retirees and Dependents) Prescription Drug – Express Scripts 1-800-841-3045 www.express-scripts.com

(Over Age 65 Retirees and Dependents) Prescription Drug – Express Scripts Medicare 1-877-703-7344 www.express-scripts.com

Vision – EyeMed 1-866-723-0513 www.eyemedvisioncare.com

Life Insurance – Minnesota Life 1-877-491-5268 No website available

Long-Term Care – Prudential 1-877-237-5820 No website available

Auto & Home – MetLife 1-800-438-6388 www.metlife.com/mybenefits

Group Legal – MetLife 1-800-438-6388 www.metlife.com/mybenefits

Pet Insurance – MetLife 1-800-438-6388 www.metlife.com/mybenefits

Retirement – AEP Benefits Center 1-888-237-2363, select Option #2 www.ibenefitcenter.com/aep

Retirement Savings – Empower Retirement (formerly known as Great-West Financial Retirement Plan Services 1-877-237-4015 www.AEP401k.com

Flexible Spending Accounts – Pay Flex 1-888-237-2363, select Option #2 www.HealthHub.com

Mortgage Program – SIRVA 1-800-531-3837 www.sirvamortgage.com/aep

AEP Stock – AEP Investor Relations 1-800-237-2667 www.AEP.com

Savings Bonds – National Bond & Trust 1-800-426-9314 www.nbtco.com

Should you have any questions about the content or need human resources assistance, please contact:

AEP Benefits Center (http://ibenefitcenter.com/aep), P.O. Box 9754, Providence, R.I. 02940-9754; Toll-Free Telephone: 1-888-237-2363.

Note: This is a list of possible provider contact information. It does not imply that you are a participant of each plan.

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