Benefits

2023 Annual Enrollment Guide for Retirees & Survivors Age 65 or Older

2023 Annual Enrollment Guide for Retirees & Survivors Under Age 65

Summary Plan Descriptions – 2016 Plans

2016_AEP_Medical_Plan_SPD_-_HRA_Option

2016_AEP_Medical_Plan_SPD_-_HSA_Options

2016_AEP_Retiree_(Over_65)_Medical_Plan_SPD

2016_AEP_Active_and_Retiree_Dental_Plan_SPD

2016_AEP_Active_and_Retiree_Dental_DMO_Plan_SPD

2016_AEP_Group_Life_Insurance_Plan_SPD_-_Retiree

2016 AEP Retiree Vision Plan SPD with SMM

Plan – Vendor Contact – Number / Website Address

Medical (Over Age 65) – Aetna 1-855-527-2452  www.aetna.com

Medical (Under Age 65) – Anthem Blue Cross and Blue Shield 1-877-585-9572  www.anthem.com

Behavioral Health – Anthem 1-877-585-9572  www.anthem.com

Prescription Drug (Under Age 65 Retirees and Dependents) – Express Scripts 1-800-841-3045  www.express-scripts.com

Prescription Drug (Over Age 65 Retirees and Dependents) – Express Scripts Medicare 1-877-703-7344  www.express-scripts.com

Health Care Decision Guidance (Under Age 65 Retirees Only) – Castlight 1-866-259-4428 www.mycastlight.com/AEPHealthNavigator

Dental – Aetna 1-800-243-1809 www.aetna.com

Vision – EyeMed 1-866-723-0513  www.eyemedvisioncare.com

Remote Access to Physician (Under Age 65 Retirees Only) – LiveHealth Online 1-877-585-9572 www.anthem.com

Life Insurance – Minnesota Life/Securian Life  1-877-491-5268  www.securian.com

Long-Term Care – Prudential 1-800-732-0416 No website available

Auto & Home – Farmers Group Select 1-800-438-6381  www.metlife.com/mybenefits

Pet Insurance – MetLife 1-800-438-6388  www.metlife.com/mybenefits

Retirement – AEP Benefits Center 1-888-237-2363, select Option #1, then Option #2. AEP Benefits Center Website (effective July 1, 2019): www.aepbenefits.com

Retirement Savings – Empower Retirement 1-877-237-4015  www.AEP401k.com

Health Savings Account – Health Equity 1-866-346-5800 www.healthequity.com/aep

Mortgage Program – SIRVA 1-800-531-3837  www.sirvamortgage.com/aep

AEP Stock – AEP Investor Relations 1-800-237-2667  www.AEP.com

Savings Bonds – National Bond & Trust 1-800-426-9314  www.nbtco.com

Should you have any questions about the content or need human resources assistance, please contact:

AEP Benefits Center (After 7/1/2019 — http://www.aepbenefits.com), P.O. Box 622, Des Moines, IA  50306-0622; Toll-Free Telephone: 1-888-237-2363.

Note:  This is a list of possible provider contact information. It does not imply that you are a participant of each plan.