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Benefits

NOTICE: AEP and Empower Retirement have recently been made aware of a class action settlement involving JPMorgan, affecting certain current and former AEP 401(k) participants invested in the Managed Income Fund between September 17, 2007, and December 31, 2010. AEP’s Benefits department has requested a list of affected plan participants with the intent of providing additional clarifying communications to those impacted, as it becomes available.  Posted 5/27/2019

AEP Benefit Resources 2019 Annual Enrollment Guides

2019 Annual Enrollment Guide for Retirees & Survivors Age 65 or Over

2019 Annual Enrollment Guide for Retirees & Survivors Under Age 65

Summary Plan Descriptions – 2016 Plans

2016_AEP_Medical_Plan_SPD_-_HRA_Option

2016_AEP_Medical_Plan_SPD_-_HSA_Options

2016_AEP_Retiree_(Over_65)_Medical_Plan_SPD

2016_AEP_Active_and_Retiree_Dental_Plan_SPD

2016_AEP_Active_and_Retiree_Dental_DMO_Plan_SPD

2016_AEP_Group_Life_Insurance_Plan_SPD_-_Retiree

Plan – Vendor Contact – Number / Website Address

Medical (Over Age 65) – Aetna 1-855-527-2452  www.aetna.com

Medical (Under Age 65) – Anthem Blue Cross and Blue Shield 1-877-585-9572  www.anthem.com

Behavioral Health – Anthem 1-877-585-9572  www.anthem.com

Prescription Drug (Under Age 65 Retirees and Dependents) – Express Scripts 1-800-841-3045  www.express-scripts.com

Prescription Drug (Over Age 65 Retirees and Dependents) – Express Scripts Medicare 1-877-703-7344  www.express-scripts.com

Health Care Decision Guidance (Under Age 65 Retirees Only) – Castlight 1-866-259-4428 www.mycastlight.com/AEPHealthNavigator

Dental – Aetna 1-800-243-1809 www.aetna.com

Vision – EyeMed 1-866-723-0513  www.eyemedvisioncare.com

Remote Access to Physician (Under Age 65 Retirees Only) – LiveHealth Online 1-877-585-9572 www.anthem.com

Life Insurance – Minnesota Life 1-877-491-5268 No website available

Long-Term Care – Prudential 1-800-732-0416 No website available

Auto & Home – MetLife 1-800-438-6388  www.metlife.com/mybenefits

Pet Insurance – MetLife 1-800-438-6388  www.metlife.com/mybenefits

Retirement – AEP Benefits Center 1-888-237-2363, select Option #1, then Option #2. AEP Benefits Center Website (effective July 1, 2019): www.aepbenefits.com

Retirement Savings – Empower Retirement 1-877-237-4015  www.AEP401k.com

Health Savings Account – HealthEquity 1-877-713-7712 www.healthequity.com/aep

Mortgage Program – SIRVA 1-800-531-3837  www.sirvamortgage.com/aep

AEP Stock – AEP Investor Relations 1-800-237-2667  www.AEP.com

Savings Bonds – National Bond & Trust 1-800-426-9314  www.nbtco.com

Should you have any questions about the content or need human resources assistance, please contact:

AEP Benefits Center (After 7/1/2019 — http://www.aepbenefits.com), P.O. Box 622, Des Moines, IA  50306-0622; Toll-Free Telephone: 1-888-237-2363.

Note:  This is a list of possible provider contact information. It does not imply that you are a participant of each plan.

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