Benefits
NOTICE: AEP and Empower Retirement have recently been made aware of a class action settlement involving JPMorgan, affecting certain current and former AEP 401(k) participants invested in the Managed Income Fund between September 17, 2007, and December 31, 2010. AEP’s Benefits department has requested a list of affected plan participants with the intent of providing additional clarifying communications to those impacted, as it becomes available. Posted 5/27/2019
AEP Benefit Resources 2019 Annual Enrollment Guides
2019 Annual Enrollment Guide for Retirees & Survivors Age 65 or Over
2019 Annual Enrollment Guide for Retirees & Survivors Under Age 65
Summary Plan Descriptions – 2016 Plans
2016_AEP_Medical_Plan_SPD_-_HRA_Option
2016_AEP_Medical_Plan_SPD_-_HSA_Options
2016_AEP_Retiree_(Over_65)_Medical_Plan_SPD
2016_AEP_Active_and_Retiree_Dental_Plan_SPD
2016_AEP_Active_and_Retiree_Dental_DMO_Plan_SPD
2016_AEP_Group_Life_Insurance_Plan_SPD_-_Retiree
Plan – Vendor Contact – Number / Website Address
Medical (Over Age 65) – Aetna 1-855-527-2452 www.aetna.com
Medical (Under Age 65) – Anthem Blue Cross and Blue Shield 1-877-585-9572 www.anthem.com
Behavioral Health – Anthem 1-877-585-9572 www.anthem.com
Prescription Drug (Under Age 65 Retirees and Dependents) – Express Scripts 1-800-841-3045 www.express-scripts.com
Prescription Drug (Over Age 65 Retirees and Dependents) – Express Scripts Medicare 1-877-703-7344 www.express-scripts.com
Health Care Decision Guidance (Under Age 65 Retirees Only) – Castlight 1-866-259-4428 www.mycastlight.com/AEPHealthNavigator
Dental – Aetna 1-800-243-1809 www.aetna.com
Vision – EyeMed 1-866-723-0513 www.eyemedvisioncare.com
Remote Access to Physician (Under Age 65 Retirees Only) – LiveHealth Online 1-877-585-9572 www.anthem.com
Life Insurance – Minnesota Life 1-877-491-5268 No website available
Long-Term Care – Prudential 1-800-732-0416 No website available
Auto & Home – MetLife 1-800-438-6388 www.metlife.com/mybenefits
Pet Insurance – MetLife 1-800-438-6388 www.metlife.com/mybenefits
Retirement – AEP Benefits Center 1-888-237-2363, select Option #1, then Option #2. AEP Benefits Center Website (effective July 1, 2019): www.aepbenefits.com
Retirement Savings – Empower Retirement 1-877-237-4015 www.AEP401k.com
Health Savings Account – HealthEquity 1-877-713-7712 www.healthequity.com/aep
Mortgage Program – SIRVA 1-800-531-3837 www.sirvamortgage.com/aep
AEP Stock – AEP Investor Relations 1-800-237-2667 www.AEP.com
Savings Bonds – National Bond & Trust 1-800-426-9314 www.nbtco.com
Should you have any questions about the content or need human resources assistance, please contact:
AEP Benefits Center (After 7/1/2019 — http://www.aepbenefits.com), P.O. Box 622, Des Moines, IA 50306-0622; Toll-Free Telephone: 1-888-237-2363.
Note: This is a list of possible provider contact information. It does not imply that you are a participant of each plan.
