Benefits
2023 Annual Enrollment Guide for Retirees & Survivors Age 65 or Older
2023 Annual Enrollment Guide for Retirees & Survivors Under Age 65
Summary Plan Descriptions – 2016 Plans
2016_AEP_Medical_Plan_SPD_-_HRA_Option
2016_AEP_Medical_Plan_SPD_-_HSA_Options
2016_AEP_Retiree_(Over_65)_Medical_Plan_SPD
2016_AEP_Active_and_Retiree_Dental_Plan_SPD
2016_AEP_Active_and_Retiree_Dental_DMO_Plan_SPD
2016_AEP_Group_Life_Insurance_Plan_SPD_-_Retiree
2016 AEP Retiree Vision Plan SPD with SMM
Plan – Vendor Contact – Number / Website Address
Medical (Over Age 65) – Aetna 1-855-527-2452 www.aetna.com
Medical (Under Age 65) – Quantum Health, 1-877-324-3032, aepmyqhealth.com
Behavioral Health – Quantum Health, 1-877-324-3032, aepmyqhealth.com
Prescription Drug (AEP Medicare Dependent Plan Dependents Under age 65) 1-866-208-5184, optumrx.com
Prescription Drug (All Retirees & Dependents Age 65+) – Optum Rx 1-866-215-5803 , optumrx.com
Dental – Aetna 1-800-243-1809 www.aetna.com
Vision – EyeMed 1-866-723-0513 www.eyemedvisioncare.com
Remote Access to Physician (Under Age 65 Retirees Only) – 1-888-548-3432 (1-888-LiveHealth) or www.livehealthonline.com
Life Insurance – Securian (Formerly Minnesota Life Insurance Company) www.securian.com
Long-Term Care – Prudential 1-800-732-0416 No website available
Auto & Home – Farmers Group Select 1-800-438-6381 www.metlife.com/mybenefits
Pet Insurance – MetLife 1-800-438-6388 www.metlife.com/mybenefits
Retirement – AEP Benefits Center, 1-888-237-2363, select option 1, then option 5.
Retirement Savings – Empower Retirement 1-877-237-4015 www.AEP401k.com
Health Savings Account – Health Equity 1-866-346-5800 www.healthequity.com/aep
Mortgage Program – SIRVA 1-800-531-3837 www.sirvamortgage.com/aep
AEP Stock – AEP Investor Relations 1-800-237-2667 www.AEP.com
Savings Bonds – National Bond & Trust 1-800-426-9314 www.nbtco.com
Should you have any questions about the content or need human resources assistance, please contact:
AEP Benefits Center (After 7/1/2019 — http://www.aepbenefits.com), P.O. Box 622, Des Moines, IA 50306-0622; Toll-Free Telephone: 1-888-237-2363.
Note: This is a list of possible provider contact information. It does not imply that you are a participant of each plan.