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AEP Earns EEI Emergency Response Awards

by on January 22, 2018
AEP CEO Nick Akins (left) accepts the EEI Emergency Response Award on behalf of AEP Texas from EEI President Tom Kuhn.

(Story by Shanelle Hinkle-Moore)

The Edison Electric Institute (EEI) recently recognized AEP in an Emergency Response Awards ceremony. The EEI gives the awards to member companies who show outstanding efforts to restore service after severe weather or natural disaster. This distinction acknowledges AEP’s 2017 aims to help customers impacted by Hurricanes Harvey and Irma.

“AEP and its operating companies receiving the EEI Response and Recovery Awards acknowledges our dedication to our customers and utility partners. AEP is recognized nationally for being willing to provide significant personnel and resources in a time of need. The electric utility industry can respond quickly to restore vital services across the country through its mutual assistance agreements and partnerships. Our combined hurricane restoration efforts are a perfect example of how we work together to serve our customers,” said Phil Lewis, emergency restoration planning manager for AEP.

AEP received awards in two categories:

  • Emergency Recovery Award — AEP Texas received the Emergency Recovery Award. The award is for member companies directly impacted by a severe event. After the Category 4 Hurricane Harvey, crews worked tirelessly to repair the severely damaged transmission and distribution systems throughout the Coastal Bend service territory. Their efforts helped restore service to nearly 370,000 customers without power.
  • Emergency Assistance Award — AEP operating companies received the Emergency Assistance Award for providing outstanding support to other energy companies during Hurricane Irma. The number of employees who assisted is as follows:
    • AEP Ohio sent 106 line workers to help Florida Power and Light (FPL), 118 line workers to Tampa Electric Company (TECO), and 26 management team members to FPL.
    • APCO sent 93 line workers to support Georgia Power and FPL and 23 to TECO.
    • I&M sent 25 line workers to assist TECO and 10 management team members to FPL.
    • Kentucky Power sent 25 line workers to TECO and FPL.
    • PSO sent 94 line workers to TECO.
    • SWEPCO sent 95 line workers to Duke Energy.


“When disaster impacts a region, electric companies from across the nation are called on to assist impacted companies in need – mutual assistance is a hallmark of our industry,” said EEI President Tom Kuhn. “When Hurricanes Harvey and Irma struck, AEP answered both calls to help. AEP’s assistance to restore service to impacted customers is a terrific example of mutual assistance in action.”

EEI presented the awards during a winter board and CEO meeting in Scottsdale, Arizona, in mid-January. A judging panel chose the winners after an international nomination process.

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